19 Times Customer Service Was Truly Exemplary
Featured 1 hour ago
If you have any kind of business whatsoever, it's important to realize that thinking about your customer's needs and providing exceptional customer service can go a LONG way towards success. That's because people innately remember the way you made them *feel* much more accurately than they remember specific products or services you sold them. When customers feel heard or empathized with, they keep coming back.
1. “We ordered pizza for dinner and asked them to draw kittens on the box for our son in the comments.”
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4. “This hotel I’m staying at has the shower shelf accessible from both inside as well as outside.”
5. “This grocery store displays these nuts and other snacks upside down so you can see the contents more clearly.”
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8. “I’m pregnant. I ordered a cheese quesadilla and said, ’I know this is weird, but can I please also have a side of mustard?’ This is what I got.”
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13. “My printer comes with a handle on the plastic to make it easier to pull it out of the box.”
14. “My husband ordered a hot fudge sundae with ’as many peanuts as you’re allowed to give me’ — he happily used them all.”
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17. “The cap of this apple juice bottle has an engraved arrow, which indicates the direction of rotation to open it.”
18. “My son collects Marvel Avengers from Kinder Surprise eggs. But he couldn’t find Hulk. Recently, we bought a box of 12 eggs, and finally, we found Hulk, but he didn’t have legs.”
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19. “My son was really upset because he bought the eggs on his pocket money. He decided to send an e-mail to the company telling them his story and asking them to sell him a Hulk figurine. They apologized and promised him to send the figurine for free. Today, we received this box.”
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